Recovering Dropbox files from a previous email that I have no access to.

Hi sangaines, let's jump right into this! 

 

Do you remember the credentials (email & password) used for the Dropbox account? 

 

If so, have you tried gaining access to it? You should be able to access it, even if the email is no longer valid. 

 

Provided that it asks for the 6-digit-security-code (in that case you'd need access to the email address) or that you don't remember your password, let me know and I'll be happy to open a ticket on my end for you.

 

I'm suggesting the ticket route, since we might need some account-specific info, so it should be safer.

 

Let me know more!

In my previous question to the community, I mentioned that I need files from my Dropbox under an old email. When I try to access the files, it sends a code to the old email that I no longer have access to. I need to know what other option I have to recover those files. I sent a reply to the first response asking if I remember the login for the old email explaining this but that email came back undeliverable.
Thanks in advance for any assistance.

You cant reply to posts on the forums via emails. You have to come here to do it. 

 

Its unlikely you can recover access, but, Support is the only way to do so. Log out of here and go to www.dropbox.com/support to log a ticket