Forum Discussion

meelis's avatar
meelis
Explorer | Level 4
2 years ago

"Set a due date" and "To-dos" aren't working on Dropbox Paper web

In web browsers (Chrome Version 124.0.6367.201 (Official Build) (64-bit) and Microsoft Edge, Version 124.0.2478.97) the Dropbox Paper features "Show To-dos" and "Set Due Date" are not working.
Dropbox Paper
edit
Web
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Welcome to the forum, meelis! 

 

What if you try an incognito window instead? Also, besides the two browsers you mentioned, do you have another one you can test this on? 

 

If none of the above helps, I’d like more info on what’s happening exactly (and perhaps a screenshot as well to have a visual). 

 

Let me know how it goes.

meelis's avatar
meelis
Explorer | Level 4
2 years ago

What I did to fix the error: Deleted .tmp files. I logged out of the account and restarted the computer. Nothing has helped

I also wanted to make a screen video, but capture doesn't open 😞 

 

 

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi meelis, if the browser works in incognito mode, then something on the normal browser is affecting the site. Could you try disabling all running extensions and script blockers, and clear the cache to see if this helps?

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Related Content