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yifang
2 years agoExplorer | Level 4
"How do you want to store new files" is set to "Online-only" but it isn't working.
I am using Bandicam to record videos and saving them to my Dropbox drive. I have set the option "How do you want to store new files" to "Online-only", but the videos are not being automatically moved to online-only storage as expected. I would like to find a solution for this issue as I do not want to manually move them to online-only storage.
5 Replies
- Rich2 years ago
Super User II
yifang wrote:
I have set the option "How do you want to store new files" to "Online-only", but the videos are not being automatically moved to online-only storage as expected.
That's not how that feature works. When set to Online-only, files that sync down to that device from your account online (i.e. added to Dropbox on another device or directly on the website) will sync to that computer as Online-only. It does not affect files that you add to the Dropbox folder on that device yourself. Those you'll need to manually set to Online-only.
- yifang2 years agoExplorer | Level 4
I see. Is there any way to move files to online-only? I don't want to do it manually.
- Megan2 years ago
Dropbox Community Moderator
Hey yifang, I hope you're doing well!
I'm afraid that you'd need to manually make that change using these steps, in order for the content to switch states.
I hope this clarifies!
- yifang2 years agoExplorer | Level 4
Does this mean I need to move the files to online-only from time to time manually?
- Megan2 years ago
Dropbox Community Moderator
That is correct yifang.
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