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deward's avatar
deward
Explorer | Level 4
4 years ago
Solved

Sharing folders not working

Does anyone know if something has changed with folder sharing in Dropbox, as recently as the past week? I've been working with shared folders with a colleague, and in the last couple days when we upl...
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  • Jay's avatar
    Jay
    4 years ago

    Hi deward, let us know if you have any updates on this matter!

alliesil's avatar
alliesil
New member | Level 2
4 years ago

Yes! Our folders and links are also suddenly not working. The links bring up completely blank pages no matter who is looking it up, which browser we're using, etc. Looks like a HUGE BUG. Please help us Dropbox!

  • NJ77's avatar
    NJ77
    New member | Level 2
    4 years ago

    We are having the same issue. The person opening the link gets a blank screen. Both mobile and desktop browsers and both chrome and Safari. 

    • deward's avatar
      deward
      Explorer | Level 4
      4 years ago

      How strange that all of us are having this!

       

      Ours seems to be working again! We both have enough space, so that was not the problem. We both restarted, and that samed to make the biggest difference. It started working on her end for about a day, and I could see files she put in, but she couldn't see mine. Then a couple days later she started seeing my files. Hoping it continues!

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        Hey all, thank you for posting here! 

         

        It seems we had a couple of issues with shared links earlier. However, the status page mentions that it's now resolved. 

         

        Can you check if everything is back and running on your end, and let me know? 

         

        Thank you so much!

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