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Signed into my account and all my files are gone
Hey, I've been on DB for 13 years and i just had a bunch of old photos mainly and sometimes used it for practical stuff, but now coming back after long time i see DB has been updated alot and all my stuff is gone.
I cant see any files only a RITE folder is visible.
Did DB delete all my stuff?????
Thnaks
Hey, so you were right, I have two DB accounts and I was looking at the wrong one, dumb me, I dont know what happened, I thought about this right away that it could be the problem and I checked my other mail for DB mails, but I couldnt find any. However now I can.
18 Replies
Yes I did I only have one acc.
Also, have not gotten any e-mail, only emails for the past 2 years that my account was overfull and I needed to upgrade, and last time I was logged in I tried to upload some stuff but could not since I realized they now had a cap on how much you can upload.
Last I logged in was about 4 months ago when I got new pc and needed to store some files here since I was getting rid of the old PC.
- Walter
Dropbox Community Moderator
In that case, there should be a sign of your missing files in your events page or the deleted files page as well D-Y1996
If you take a look at those places and need further assistance, you can let us know and we'll reach out via email to have a further look internally if needed.
- Mark
Super User II
only emails for the past 2 years that my account was overfull and I needed to upgrade
Dropbox also removes data to bring you below quota if you are over it - so those emails could have been your warning about that.
Let me check.
Ok, so I have two DB accounts and I was looking at the wrong one, dumb me, I dont know what happened I thought about this could be the problem and I checked my other mail for DB mails, but I couldnt find any. However now I can. Sorry to take your time.
Hey, so you were right, I have two DB accounts and I was looking at the wrong one, dumb me, I dont know what happened, I thought about this right away that it could be the problem and I checked my other mail for DB mails, but I couldnt find any. However now I can.
