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Forum Discussion
Some of my Dropbox shared content has been deleted, without the option to restore.
Hi,
I received several messages stating that our Dropbox storage was full, and another email stating that some content would be permanently deleted on June 4, 2025. I figured it was a storage problem, so I backed up most of the files and deleted them from Dropbox to clear storage.
But that didn't help, and I found out on Sunday that VERY important folders that I didn't back up had been deleted without an option to restore.
Is there any way to receive a backup of our Dropbox from June 3, 2025? We are willing to pay for the service if needed, it's very important for us to restore and back up the deleted folders.
Our Dropbox isn't a private account, it's an account of a nonprofit NGO and most of our data was in those folders.
Thanks in advance,
Hila
Kodesh VeChol
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- Megan
Dropbox Community Moderator
Hi haashaas, thanks for the added info!
Since you received the same message, that means that the content that was deleted was owned by said team.
Since the name of the team was similar to the username that Kodesh Vechol uses, could it be possible that they have a second Dropbox account that used to be a Dropbox team?
In any case, it doesn't look too promising in terms of restoring the missing files.
