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Forum Discussion

paintSmart's avatar
paintSmart
New member | Level 2
2 months ago

Some of my files appear as 0 bytes and I can't open them/restore a previous version.

Hello All, Starting sometime this week, a large number of files in one of my folders are showing as "0 bytes" and I obviously cannot read them. I'm synchronising the folder with my mac, and thoug...
desktop
Mac
restore
Web
paintSmart's avatar
paintSmart
New member | Level 2
2 months ago

Hi Nancy, 

Just tried with Safari, again I get an error with the Version history page and the same files are 0 bytes..

 

Thanks

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi paintSmart!

I'm going to need some additional tools, in order to look into this. This is why I sent you an email, in order for us to have a closer look into this. 

Reply back to me, and we'll take it from there. Thanks! 

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