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Forum Discussion
Dez K
3 years agoNew member | Level 2
Stuck when trying to delete a folder. "Deleting 1 item"
Trying to delete folder, i am only user, banner at bottom of screen says "Deleting 1 item" but has been doing this for about 15 mins now
Megan
Dropbox Community Moderator
3 years agoHi Dez K, let's jump right into this!
It sounds like you're using the web, in order to delete a folder of yours, but it's been stuck that way.
Can you try closing your current browser, and then trying again, or trying from a different browser altogether?
Let me know of the results!
Dez K
3 years agoNew member | Level 2
Hi Megan
Thanks for replying, I have tried both of those suggestions with no luck, not sure where to go from here?
- Megan3 years ago
Dropbox Community Moderator
Hi Dez K, is that a folder one you created and have the ownership of it, or a shared one?
Do you have any screenshots of the banner, by any chance?
- schellym3 years agoExplorer | Level 4
I, too, am having the same issue - trying to delete a folder, but it will only delete individual files, not even several files at once, and then when trying to delete any folder or subfolder, even when empty or full, I get this for many minutes and it is still going:
- mrscrooge3 years agoNew member | Level 2
yuppp having the samae issues! dropbox get on ittt!
- schellym3 years agoExplorer | Level 4
Oh, sorry, I am the only user, too, so I am the admin.
- schellym3 years agoExplorer | Level 4
Also, I do have 10 non-Dropbox members for the overarching folder with access to all the subfolders and files.
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