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taskman's avatar
taskman
Explorer | Level 3
3 years ago
Solved

Where are shared files, and how can I delete them?

Dropbox says I am using almost 2GB of space in shared files. I don't know where they are or what they are.

How do I find them and delete them?

  • Megan's avatar
    Megan
    3 years ago

    The shared files, come from the shared content that you sent in the latest screenshot, the one starting with "Giz" taskman

     

    As for the rest of the content, you provided a screenshot before, of your Backups. Your RECOVERY backup seems to be taking up 6.74GB of content, along with your External drive, which seems to be taking 0.96GB. 

     

    You also shared a screenshot showing us your home page, along with some other files there. Did you delete any of the backup, or content ever since? 

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey taskman, to calculate the size of your folders, you'll need to go to the All files page, hover your mouse right on the left of the "who can access" column header, click the arrow and choose "size".

     

    This should allow you to see the "calculate size" option after clicking the "..." (ellipsis).

  • taskman's avatar
    taskman
    Explorer | Level 3
    3 years ago

    Hi

     

    I now have 2.56GB but according to the plan page I have 7.7GB regular files and 2.6GB shared.

     

     

    Kobus

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    The plan page actually shows the used data up to 1 decimal place, that's why it's rounded up to 2.6 GB.

  • taskman's avatar
    taskman
    Explorer | Level 3
    3 years ago

    Hi

     

    The screenshot shows

    Regular files 7.7GB

    Shared files 2.6GB

     

    What makes up the 7.7GB and what makes up the 2.6GB?

     

    Kobus

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    The shared files, come from the shared content that you sent in the latest screenshot, the one starting with "Giz" taskman

     

    As for the rest of the content, you provided a screenshot before, of your Backups. Your RECOVERY backup seems to be taking up 6.74GB of content, along with your External drive, which seems to be taking 0.96GB. 

     

    You also shared a screenshot showing us your home page, along with some other files there. Did you delete any of the backup, or content ever since? 

  • karenrands's avatar
    karenrands
    Helpful | Level 5
    3 years ago

    Yes.  as I have explained in prior responses, i don't know how to code this as resolved.   I was able to go in and delete the folder or images that was showing up WITH NO STORAGE AMOUNTS but knowing how big images are, I knew it must be large with all the images, and DETERMINING that folders shared with me, even a decade ago, that I was 'invited' to were counting in my storage.  I downloaded selected files to my personal harddrive, and deleted the folders.  It took about a half hour for dropbox to note the change and then I had ample storage. 
    It is a clever business model to charge everyone that accepts a share of a folder for that storage too.  Charging a minimum of $20 a month from 5, 10 people viewing the same folder is ripe.    I remembered why I am not a regular user of dropbox and will continue to back up my files to onedrive (included in office) and share files and folders on google drive. 
    Thank you to all the people that have provided help in resolving my issues. 

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