Forum Discussion

almadenmike's avatar
almadenmike
Explorer | Level 3
3 years ago
Solved

Where is my Dropbox file?

I've been getting messages that my Dropbox is full and not syncing. I had uploaded one large file to Dropbox a few years ago and had done nothing else. I've decided I should try to download this f...
Dropbox Basic
File access
Organize
restore
  • Jay's avatar
    Jay
    3 years ago

    If it's been over a year since you logged into the account, then it means that your account was most likely deactivated by Dropbox due to inactivity.

     

    Unfortunately, this means that it wouldn't be possible to recover the old account or the files within that account.

almadenmike's avatar
almadenmike
Explorer | Level 3
3 years ago

I don't know what/where "Dropbox events" is. I searched for it in the Dropbox search window, and "0 results" came back.  Can you direct me to it?

Thanks,

 

... Mike

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey almadenmike, you can find your events page through the link that Mark posted in his previous reply.

     

    You can access it here as well: https://www.dropbox.com/events

    • almadenmike's avatar
      almadenmike
      Explorer | Level 3
      3 years ago

      Ooof!! Thanks. Don't know why I didn't recognize that as a link.

      It says: 

      >>

      Events
      You have no activity yet
      <<

      Which doesn't seem right.  Has Dropbox wiped out my file?
      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi almadenmike, if the events page is empty, it means there were no changes made on your account recently.

         

        You mentioned that you uploaded your file to Dropbox years ago. When was the last time you accessed your account before now? Was it over 12 months ago?

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