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Forum Discussion
SomeTechGuy
9 years agoHelpful | Level 6
With a 300k File Limit - Does Dropbox Really Provide Business Solutions?
For many many years, I've been a Dropbox Pro member. During this time, they decided at some point, that 300,000 files is the maximum they will support. Now, I know what you are thinking. The ar...
- 3 years ago
I did not accept this as a solution (now fixed). It doesn't solve anything and is factually incorrect. At the time of your reply and this post, there is a baked in hard-limit in Dropbox that makes it unusable - and your support team refused to provide support to anyone with over 300K files. Nothing in your response you marked as the "answer" addresses this in any way shape or form. Wishing you had the answer isn't the same as providing one.
The right answer was moving to Google Drive and getting an actual business grade cloud based file sync solution in place.
7C
8 years agoHelpful | Level 6
i've been running into a similar problem with sync.com.
i've been a early dropbox supporter since day one, always had premium plans, when they had their 2tb individual plan i was really happy, because thats basically what i need, done. nope. 300000 files limit - back then there was no hint about that, when having 2.500000 files online i almost lost all of them, because that thing wne totally bonkers.
anyways, i quit after that, and checked out sync.com - who had the same plan for less money, with no file limits, but a limited gui. their big problem was, that they dont have a search and you cant really download or share big files (because it downloads them first - and after that again - which is an absolute nightmare if you're on a mobile) and i asked them for two years why the hell its not possible to change or improve that?! and honestly i really dont get why those two companies (in my case) are not able to implement those features or get rid of those bugs. a proper business that has a dropbox account will likely exceed that file limit. i love the dropbox menu and file system and up to 300000 files its an absolute charme to work with. for now i've gone back to google drive, the only acceptable gui, file history and no issues with larger files or file limits. only downside is that their updates are linear, so if its uploading a bunch of files and you change something during that period and extensively copy or move folders - it might get little bit messy. but all in all - best bang for the buck, by far. and i've tried every f-in single other competitor. dear dropbox - the day you can handle this - please let your customers know - or your ex-customers. i really hope you can and want to change something bout those issues.
Elfreda S.
8 years agoHelpful | Level 6
Thanks for the feedback. I do love Dropbox interface as well, but their 300K file limit is a bummer. Been with them from the beginning and always had the top plans. They actually can't support small businesses, so don't even know why the try and sell it as a small business solution. We don't even have many files, and 300K files is absolutely nothing.
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