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Forum Discussion
SomeTechGuy
9 years agoHelpful | Level 6
With a 300k File Limit - Does Dropbox Really Provide Business Solutions?
For many many years, I've been a Dropbox Pro member. During this time, they decided at some point, that 300,000 files is the maximum they will support. Now, I know what you are thinking. The ar...
- 3 years ago
I did not accept this as a solution (now fixed). It doesn't solve anything and is factually incorrect. At the time of your reply and this post, there is a baked in hard-limit in Dropbox that makes it unusable - and your support team refused to provide support to anyone with over 300K files. Nothing in your response you marked as the "answer" addresses this in any way shape or form. Wishing you had the answer isn't the same as providing one.
The right answer was moving to Google Drive and getting an actual business grade cloud based file sync solution in place.
Jane
Dropbox Staff
7 years agoHey devcybiko, thanks for the nudge!
Iām here to help & Iād appreciate it if you included a bit more detail on the issue thatās been troubling you. Thanks again!
Server_Align
7 years agoCollaborator | Level 10
I would like to start with Im no great fan of dropbox they were great around 2010 but hitting 2020 its just OMG the same issues still present, like WTH!
That being said, I manage a 3TB pro account (we used to have DB Teams but I only ever needed one account just the >1TB space it gave us)
This is currently at 2.2TB in 625,000+ files & 130,000+ folders (like OneDrive folders count in the file count for DB see insert)
Now syncing a new machine or resyncing an existing one IS A NIGHTMARE of time!
Wo be any DB employee who ever tells me to resync to fix an issue. Im talking a week+.
But unlike everyone else Im not overly experencing "delays" with more than 300,000 files.
One thing that might be relevant (unsure) is I switched OFF SMART SYNC at the account level on the web site. Using only SELECTIVE SYNC some machines have heavy syncing with around 700K in files/folders and some lite with 75K files/folders.
On the heavy file/folder machines the filecache.dbx is at 2GB and my sigstore.dbx is 10GB. This 10GB might be important as my understanding is DB slows down as the SQL Lite used for databasing doesnt handle 10GB+ files very well so mabye im hovering just on it with 700K?!?!?! Which leads me to think about depth of tree with larger deep trees needing more DBX file and taking you over the 10GB mark? See file names are not stored in folders inside the DBX file each file PATH and NAME are stored for each file some more down in the deeppth you have files the lower that number gets?!?!? (all conjecture of course)
For me the DB app never spikes above 2 to 3GB memory doing this only during soem resync activity and mostly hovers under 200meg
Compared to OneDrive thats hovers around 1GB sycning the same stuff. My Onc drive root location is in the dropbox folder like this \DROPBOX\@OD so anything in OneDrive syncs to DB and anything in the DB od folder syncs to OneDrive (half to a OneDrive for business user folder and the other half to a sharepoint site (yes i do know they are both SPO sites))
So to those having issues I would suggest at least trying the client without SMART SYNC which really you only need if your short of space, and I would rather have it faster & working than saving a $100 on a smaller drive. Go 5TB drives! :-P
( i have edited this a few times so might have some junk typos etc or nonsense setences soory :-/ )
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