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idatopaz's avatar
idatopaz
Helpful | Level 5
2 years ago
Solved

“This file requested has been closed, deleted, or never existed”

My entire team is being affected by this issue. All of our links report this error message.  A bit about us: we are a mostly remote support team. All are working on different networks and browsers...
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  • idatopaz's avatar
    idatopaz
    2 years ago

    Morning Rich, yes, this issue is now resolved 🙂 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi MichaelErtelPub, could you provide more details about exactly what you're experiencing? Is this for old, or new requests?

 

Are you currently under quota when attempting to use a file request link?

MichaelErtelPub's avatar
MichaelErtelPub
New member | Level 2
1 year ago

This is a new file request. I am using the link to add to a button in Squarespace. I did this last year and it worked just fine, but this year that's not the case.

 

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