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1 byte files when uploading many photos through Dropbox iOS app
Hi all, After each vacation, I always upload my photos from my iPhone using the Dropbox app. This works fine, whenever I select like 300 photo's. Any more than this, Dropbox will continue uploadi...
Hi Everybody,
We have implemented a fix in the latest version of Dropbox for iOS, V346.4.2. Please update your Dropbox app and let us know if this error still occurs.
Regards,
Ben
I unfortunately am not in the position to upload this many photo's using a cellular connection. My home connection is insanely reliable and as I mentioned this happens on multiple devices, for many years already. It shouldn't be that hard for you guys to reproduce the issue based on my extensive description. I'm sorry to break it to you, but I'm quite sure this issue lies on your end and not on ours.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHey jacovg91, sorry to jump in, but I just wanted to mention that our team is looking into this.
We'll let you know more as soon as we have an update.
It seems to be a bug introduced by a recent IOS update, where selected files could randomly be sent over as 135 byte bplist files instead. I have been encountering this as well with users of our web app ever since IOS 16.4.1 came out and it is extremely intermittent (could occur with a single upload, or multiple uploads).
I have brought this up to webkit thinking it was a Safari problem but according to them, it seems to be related to IOS's new system photo picker.
https://bugs.webkit.org/show_bug.cgi?id=256711
Interestingly, this is the first time I've seen someone else encounter this problem so I had to comment about my experience.
Hello,
I have been experiencing the same problem since the start of June. It still hasn't been fixed. Is there any news about this issue?
Best Regards,
Ivan
I just tried to upload some vacation photos again, and the issue still persists. I'm happy some others have reported the same problem. Looking forward to a solution!
- I was told that IOS 16.6 has addressed this issue, so see if updating to that helps.
No, I have tried the latest iOS 16 version, and the issue still exists.
BenDBXCommunity Manager
Hi Everybody,
We have implemented a fix in the latest version of Dropbox for iOS, V346.4.2. Please update your Dropbox app and let us know if this error still occurs.
Regards,
Ben
Can confirm, it now works. However it is a shame we can't upload more than 400 photos at once now.
It works now, but I can't upload more than 400 photos in one go. Is there a plan to fix this?
RE: https://bugs.webkit.org/show_bug.cgi?id=256711 It seems this bug STILL occurs on ios 17.4.1 - a simple file input on a web page is returning 135 byte blobs instead of the actual data. I added to the bug report (though they have already closed it).
Anyone know what the workaround that Dropbox put into place when the issue was originally fixed?
