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jacovg91's avatar
jacovg91
Explorer | Level 4
3 years ago
Solved

1 byte files when uploading many photos through Dropbox iOS app

Hi all,   After each vacation, I always upload my photos from my iPhone using the Dropbox app. This works fine, whenever I select like 300 photo's. Any more than this, Dropbox will continue uploadi...
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  • BenDBX's avatar
    BenDBX
    3 years ago

    Hi Everybody,

     

    We have implemented a fix in the latest version of Dropbox for iOS, V346.4.2. Please update your Dropbox app and let us know if this error still occurs.

     

    Regards,

    Ben

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey jacovg91, sorry to jump in, but I just wanted to mention that our team is looking into this.

 

We'll let you know more as soon as we have an update. 

ss_lemonade's avatar
ss_lemonade
Explorer | Level 3
3 years ago

It seems to be a bug introduced by a recent IOS update, where selected files could randomly be sent over as 135 byte bplist files instead. I have been encountering this as well with users of our web app ever since IOS 16.4.1 came out and it is extremely intermittent (could occur with a single upload, or multiple uploads).

 

I have brought this up to webkit thinking it was a Safari problem but according to them, it seems to be related to IOS's new system photo picker.

 

https://bugs.webkit.org/show_bug.cgi?id=256711

 

Interestingly, this is the first time I've seen someone else encounter this problem so I had to comment about my experience.

  • ehoffmanncentrics's avatar
    ehoffmanncentrics
    New member | Level 2
    2 years ago

    RE: https://bugs.webkit.org/show_bug.cgi?id=256711  It seems this bug STILL occurs  on ios 17.4.1 - a simple file input on a web page is returning 135 byte blobs instead of the actual data.   I added to the bug report (though they have already closed it).

     

    Anyone know what the workaround that Dropbox put into place when the issue was originally fixed?

     

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