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1 byte files when uploading many photos through Dropbox iOS app
Hi all,
After each vacation, I always upload my photos from my iPhone using the Dropbox app. This works fine, whenever I select like 300 photo's. Any more than this, Dropbox will continue uploading the photos as 1 byte files. Obviously, this is not the photo. I would just like to select all my photos (usually like 3000-4000 at once) and let the app do its thing, instead of doing it in batches. This has happened for many years now. I've finally decided to create a topic to see if this is normal behaviour or if it can be resolved. Maybe good to mention, i keep my phone active at all times and do not leave the dropbox app while uploading.
Hi Everybody,
We have implemented a fix in the latest version of Dropbox for iOS, V346.4.2. Please update your Dropbox app and let us know if this error still occurs.
Regards,
Ben
20 Replies
It seems to be a bug introduced by a recent IOS update, where selected files could randomly be sent over as 135 byte bplist files instead. I have been encountering this as well with users of our web app ever since IOS 16.4.1 came out and it is extremely intermittent (could occur with a single upload, or multiple uploads).
I have brought this up to webkit thinking it was a Safari problem but according to them, it seems to be related to IOS's new system photo picker.
https://bugs.webkit.org/show_bug.cgi?id=256711
Interestingly, this is the first time I've seen someone else encounter this problem so I had to comment about my experience.
Hello,
I have been experiencing the same problem since the start of June. It still hasn't been fixed. Is there any news about this issue?
Best Regards,
Ivan
I just tried to upload some vacation photos again, and the issue still persists. I'm happy some others have reported the same problem. Looking forward to a solution!
- I was told that IOS 16.6 has addressed this issue, so see if updating to that helps.
No, I have tried the latest iOS 16 version, and the issue still exists.
BenDBXCommunity Manager
Hi Everybody,
We have implemented a fix in the latest version of Dropbox for iOS, V346.4.2. Please update your Dropbox app and let us know if this error still occurs.
Regards,
Ben
Can confirm, it now works. However it is a shame we can't upload more than 400 photos at once now.
It works now, but I can't upload more than 400 photos in one go. Is there a plan to fix this?
RE: https://bugs.webkit.org/show_bug.cgi?id=256711 It seems this bug STILL occurs on ios 17.4.1 - a simple file input on a web page is returning 135 byte blobs instead of the actual data. I added to the bug report (though they have already closed it).
Anyone know what the workaround that Dropbox put into place when the issue was originally fixed?
