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Forum Discussion

Tjador's avatar
Tjador
New member | Level 2
2 years ago

"1 file is unable to sync" error on sync status but "See Issues" option shows nothing.

Hi everyone, I could use some help on this   Dropbox pushed out an update to our user environment and it broke our integration and we are slowly starting to fix it. I have a user that has a file ...
desktop
Error Messages
sync
windows
Mickael L.'s avatar
Mickael L.
New member | Level 2
9 months ago

11 months later and still the same issue :/
JUVE-Quan Thank for your solution but changing security measures for that is a hard "no go" for me.

Megan when i hover i see nothing:

When i hover "Afficher les problemes" ("display issues" in english i guess) i got this:

So it just repeat the same text...
And when i click on it i got a blank windows too:

This is definitively a bug
I updated my Dropbox on 22/03/2025

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey Mickael L. - sorry to hear you're  having issues with this.

Did you try quitting and relaunching the app or even signing out and back into your account through the app's preferences since you first noticed this? 

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