Forum Discussion

ThuyHang's avatar
ThuyHang
New member | Level 2
2 years ago

A shared link sent by my friend gives a "that didn't work for some reason" error.

When I click on the link sent by my friend, the screen appears like this while before I could still open the link normally. Please let me know what's wrong with my account and how to solve it, thank ...
Error Messages
Share
shared links
ThuyHang's avatar
ThuyHang
New member | Level 2
2 years ago

- My friend tested it on their side and it works fine.
- I don't think there's any chance they deleted the file it linked to or the shared link itself.
- I don't have any other shared links that I can double check.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey ThuyHang, does it work if you open it from a different browser or a private browsing window?

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