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Valeria P.6's avatar
Valeria P.6
Explorer | Level 3
3 years ago
Solved

Adding a clarifying video to an uploaded file

Few weeks ago I uploaded a questionnaire in my dropbox account. As I did that, a small icon appeared at the bottom left, a circle with a man in it (sorry, I know it sounds silly).  The man was say...
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  • Mike DBX's avatar
    Mike DBX
    3 years ago

    Hey Valeria!

     

    After about an hour from when this is being posted, your user should hopefully gain access to the functionality again, enjoy! 🙂

     

    Kind regards,

    Mike Boht

     

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Is it possible you were using Dropbox DocSend, which has a similar feature?

Valeria P.6's avatar
Valeria P.6
Explorer | Level 3
3 years ago

I don't think so. I really just opened my account in my browser and replaced the old questionnaire with a new one. Deleted the old, uploaded the new one.

Also, as far as I remember, everytime I opened again the folder the circle with teh man appeared. 

I would actually really like to add a video of myself explaining a couple of things about the questionnaire. Is it possible in any way?

 

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Since it was a PDF file, are you simply able to add the video yourself into the file?

     

    Was the prompt you saw from Dropbox, or the app used to create the PDF?

    • Valeria P.6's avatar
      Valeria P.6
      Explorer | Level 3
      3 years ago

      The prompt was definitely from Dropbox.

      I don't see the point in addind a video to the pdf? 

      Since my clients need to download it, it would become way too large.

      The idea was, that when they see the preview in dropbox, in dropbox itself the icon would open bottom left and I would explain a couple of thing.

      The video was from one of your employees.

      • jstdbx's avatar
        jstdbx
        Icon for Dropbox Product Manager rankDropbox Product Manager
        3 years ago

        Hi Valeria P.6, Dropbox Capture does also have a screen recording feature. You can learn more about that here. The feature will allow you to record your screen as you talk and walk through the questionnaire you are sending to your clients. You even have the ability to include your face to accompany the screen recording to make it more personal, which appears as a small circle in the corner of the recording. 

         

        Once you record the capture, you can share the capture link along with the questionnaire. 

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