Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Valeria P.6's avatar
Valeria P.6
Explorer | Level 3
3 years ago
Solved

Adding a clarifying video to an uploaded file

Few weeks ago I uploaded a questionnaire in my dropbox account. As I did that, a small icon appeared at the bottom left, a circle with a man in it (sorry, I know it sounds silly).  The man was say...
desktop
Dropbox Basic
sync
upload
  • Mike DBX's avatar
    Mike DBX
    3 years ago

    Hey Valeria!

     

    After about an hour from when this is being posted, your user should hopefully gain access to the functionality again, enjoy! 🙂

     

    Kind regards,

    Mike Boht

     

Valeria P.6's avatar
Valeria P.6
Explorer | Level 3
3 years ago

I don't think so. I really just opened my account in my browser and replaced the old questionnaire with a new one. Deleted the old, uploaded the new one.

Also, as far as I remember, everytime I opened again the folder the circle with teh man appeared. 

I would actually really like to add a video of myself explaining a couple of things about the questionnaire. Is it possible in any way?

 

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Since it was a PDF file, are you simply able to add the video yourself into the file?

 

Was the prompt you saw from Dropbox, or the app used to create the PDF?

  • Valeria P.6's avatar
    Valeria P.6
    Explorer | Level 3
    3 years ago

    The prompt was definitely from Dropbox.

    I don't see the point in addind a video to the pdf? 

    Since my clients need to download it, it would become way too large.

    The idea was, that when they see the preview in dropbox, in dropbox itself the icon would open bottom left and I would explain a couple of thing.

    The video was from one of your employees.

    • jstdbx's avatar
      jstdbx
      Icon for Dropbox Product Manager rankDropbox Product Manager
      3 years ago

      Hi Valeria P.6, Dropbox Capture does also have a screen recording feature. You can learn more about that here. The feature will allow you to record your screen as you talk and walk through the questionnaire you are sending to your clients. You even have the ability to include your face to accompany the screen recording to make it more personal, which appears as a small circle in the corner of the recording. 

       

      Once you record the capture, you can share the capture link along with the questionnaire. 

      • Mike DBX's avatar
        Mike DBX
        Icon for Dropbox Engineer rankDropbox Engineer
        3 years ago

        Hi Valeria P.6!

         

        "The man" in the bottom left was indeed part of a Dropbox preview feature we have been experimenting with, it has been available to a subset of Dropbox users, but if you were able to access it previously you should still have access to it now.  If "the man" isn't appearing anymore when you open the preview of your pdf, can you please check if there is a "Record Video" button at the top, above the preview itself?  It should be roughly in the middle of the screen at the top, and that would trigger the same functionality that allows you to record a voice-over and have it attached to the Dropbox file.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!