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Forum Discussion
jsrealpro
3 years agoExplorer | Level 3
All folders on my dropbox are empty
Here is my situation. Person A shared folders with Person B. Person B shared the same folders with me so I can view and edit/upload new files. I signed up for dropbox on my laptop and downloa...
TW_10
2 years agoExplorer | Level 3
Hi,
My files were there Jan 13th.
On the same day I deleted one folder with data in it that I did not need.
Since then, I can not see anything in my existing folder. It says they are empty.
The other thing I did was disconnected old PCs from the DropBox connection. (I think I can only have 3 connected at one time).
Does this have anything to do with it??
-Thanks,
Nancy
Dropbox Community Moderator
2 years agoCan you describe the steps you took to disconnect those devices?
- TW_102 years agoExplorer | Level 3
I removed it under the security tab:
These devices are linked to your personal Dropbox account.
I clicked the option to remove.
- Nancy2 years ago
Dropbox Community Moderator
That shouldnât affect the files/folders youâve stored on your Dropbox account, indeed.
The folders in question, are they shared with another user perhaps, or are they personal folders?
If you go back to your Events page again, and scroll down before the 13th of January, are you seeing something more?
- TW_102 years agoExplorer | Level 3
The only events are from Jan 13 - deleting the files.
I haven't used the service for a while but I want some of the data.
Makes no sense. What else can I check.
Is there a technician that can look at my account and verify this???
There is nothing else we can speculate about,,,
Thank you
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