Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

AL08's avatar
AL08
New member | Level 2
4 years ago

Android Scanner Creating Pixelated PDFs

I have been using the scanner feature on my Android device to create PDF documents for quite a while. After a recent update, the scanner is creating distorted files with pixelation when I use the Bla...
Android
Mobile
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi all, thanks for your reports and feedback so far.

 

I just wanted to mention that our engineers are aware of this problem and are currently working on a solution.

 

We'll  let you know more as soon as we have an update!

Nicolas_Laszlo's avatar
Nicolas_Laszlo
Helpful | Level 5
3 years ago

Hi Walter,

 

I feel good reading for the first time these lines. Keep us posted of evolution for this troubleshooting.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!