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AL08's avatar
AL08
New member | Level 2
4 years ago

Android Scanner Creating Pixelated PDFs

I have been using the scanner feature on my Android device to create PDF documents for quite a while. After a recent update, the scanner is creating distorted files with pixelation when I use the Bla...
Android
Mobile
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the screenshot HFP 

 

Would it be OK if we reached out via email to have a  further look internally at this point? 

HFP's avatar
HFP
Explorer | Level 3
2 years ago

Yes no problem, you should be able to access my email through my user account on the community forum. Let me know if not

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Got it, no worries HFP 

     

    I just sent you the email, so I'll be seeing you there! 

  • CEH3's avatar
    CEH3
    New member | Level 2
    2 years ago
    Hi found this thread same situation.
    Galaxy S23+ user here. Running on Android 14.
    Quality of the scan is blury. Its not necessarily coming off as pixelated to me but its as if the camera can't focus clearly so parts of the scan comes out blurry. If you would like to take this convo to email let me know.

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