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Forum Discussion
Backed up files/folders can no longer be shared
Hi, I'm using Dropbox on a Mac with Monterey. I have everything backed up to Dropbox & until today I was able to share files & folders simply by clicking on "copy Dropbox link". Today this feature...
Hi ya all 🙂
If you want, ask dropbox here https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-149-3-4541/m-p/596935#M6915 to bring this feature back. Maybe if enough people request we have a chance...
best!
Thanks for the suggestion, it's worth a try 🙂
- Megan
Dropbox Community Moderator
Hi everyone, I hope you're doing well!
Keep in mind that our Dropbox Backup product is designed to protect the content of your device. As a result we prevent sharing so you don’t accidentally give access to your sensitive content. Backup is not designed for collaboration, unfortunately.
If you need to share content, you can continue using our file sharing services within Dropbox, outside of the backup content.
Give me a shout if you need anything else.
- Hi Megan.
That is such a patronising statement I don’t know what to say…you have obviously not listened to what people have asked and are treating your clientele like children. If you are going to reply, please could you give us more than that.
I hope to hear something more professional and helpful from your firm. Please would you at least provide details for escalating this issue to someone who may be able to genuinely help
Regards
Dan BTalking to Dropbox customer "support" is pretty much like talking to a wall, I've come to learn. They seem to be perfectly ok with taking our money for a feature change we didn't ask for and weren't even informed of. I doubt even a tiny startup would ever pull something like this with no warning whatsoever. And their replies are simply copy-paste at this point. I hope you like losing customers, Dropbox, because this is beyond insulting.
