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Macnerdy
3 years agoExplorer | Level 4
Backup iCloud Photos in Dropbox
Hi! I'm trying to manually copy my photos stored in iCloud Photo Library to Dropbox as well (not camera upload, but manually). All edits made up to that point and the original file formats (HEIC and...
Macnerdy
3 years agoExplorer | Level 4
I am using the iOS app. It doesn’t make any difference whether via share sheet or directly from the app.
Megan
Dropbox Community Moderator
3 years agoHi Macnerdy, you mentioned share sheet or directly from the app.
Could you walk me through the steps you follow when uploading content, in each of the cases, please?
- Macnerdy3 years agoExplorer | Level 4I selected the photos for upload on the iPhone. Then I pressed Share and Dropbox and I uploaded into a folder.
- Megan3 years ago
Dropbox Community Moderator
Hi Macnerdy, keep in mind that videos are encoded using the HEVC codec, and stored in a MOV container, so the file on disk has .mov as a file extension.
That extension doesn't mean that it's not HEVC. It's also a MOV file if, for example, you export the video from iPhoto on your mac.
As far as HDR playback, you should be able to achieve HDR playback on iOS if you mark the file as offline and download it to your device.
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