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UsoT's avatar
UsoT
Explorer | Level 4
1 year ago
Solved

Banned for files containing malware

Hello there, I recently got banned for sharing links with malware, however I know for a fact that the files I'm trying to share do not have malware in them. They are accessibility enhancements for ...
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  • Walter's avatar
    Walter
    1 year ago

    Thanks for the nudge on this UsoT 

     

    If you're still having issues with this, please let us know here and we'll reach out via email to investigate further.

dl22's avatar
dl22
New member | Level 2
1 year ago

All right, I will post it again then. Thanks for replying.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey dl22, sorry to hear about that! 

 

Do you still face the same issue? If yes, would it be okay for me to reach out via email, in order for us to have a closer look into it? 

 

Let me know! 

  • dl22's avatar
    dl22
    New member | Level 2
    1 year ago

    Dear Megan,

     

    Sure, I would love if you could reach me by email to discuss the issue. Do you have my email or do you need it ?

    best,
    David. 

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 year ago

      Hey dl22 - I just sent you an email to have a further look internally, so please have a look at your inbox and we'll take it from there David. 

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