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Forum Discussion

RyanSharer's avatar
RyanSharer
Explorer | Level 3
2 years ago

Camera Upload Feature Not Uploading All Photos

Hey community,   I've been using the Camera Upload feature for awhile now, but I've just noticed something. I have 3,563 photos/videos in my camera roll on my iPhone, but I only have 3,486 pictur...
Camera uploads
desktop
Mobile
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey RyanSharer, if you want we can troubleshoot the issue you're having or help you reset your Camera Uploads and re-upload everything.

 

Is this something you'd like to do?

RyanSharer's avatar
RyanSharer
Explorer | Level 3
2 years ago
Hi Hannah,

Yes! That sounds like it will work. What are the steps?

Thanks,
Ryan
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Great! We'll have to do this internally, so can we send you an email instead?

    • RyanSharer's avatar
      RyanSharer
      Explorer | Level 3
      2 years ago

      Hi Hannah, 

      Yes indeed. Email is fine! Below incase you need it. 

      Ryan 
      [removed per Community Guidelines]

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        RyanSharer, please check your email address, and reply back to my message. Cheers!

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