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Camera Upload from SD Card: device neither shows nor uploads
Hey! When I insert my SD Card into my Mac, Dropxbox asks me whether I want to save the data on my dropbox. When I confirm to upload, nothing happens. The SD is also not shown under the setting > bac...
Sure! I'm using macOS Ventura: 13.6.7 and Dropbox version 200.4.7134.
Nancy
Dropbox Community Moderator
Dropbox Community Moderatorline3, can you also clarify the format of your SD card?
If you’re not on a free Basic account with more than 3 devices currently linked, I’d also suggest reinstalling the Dropbox app as the next step.
Hi Nancy,
my SD Card is a standard size SD card (Intenso SDHC UHS-I 32GB).
I have the Dropbox Plus plan and I had reinstalled the Dropbox app several times, just tried once again just now, nothing changed.
- Nancy
Thanks for the extra info! Can you please right click on the SD, after connecting it to your device, and go to its Properties/Get info? I’d like a screenshot of what you see next.
Here is a screenshot.
Sorry, it's German, let me know, if you need me to translate something.
- Nancy
Thanks for the screenshot! Since the feature should be working, from what you’ve provided so far, can we go ahead and log a ticket for you instead? We’ll be able to investigate further this way.
yes for sure!
