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35567ggg's avatar
35567ggg
Explorer | Level 3
3 years ago

Camera Uploads from USB drive not working

I have Autoplay set up to import new photos from USB drives, and this has worked for years on my old USB stick. I've started using a new one, but it refuses to upload any of the photos to my Camera U...
Camera uploads
desktop
Dropbox Basic
sync
upload
35567ggg's avatar
35567ggg
Explorer | Level 3
2 years ago

Hi Nancy - still no luck after reinstalling, even after manually opening Autoplay again and choosing to backup. I definitely only have two devices active at the moment

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey 35567ggg, if you haven't already, can you also restart your computer and let me know if that helps at all?

  • 35567ggg's avatar
    35567ggg
    Explorer | Level 3
    2 years ago

    Hi Hannah - I've done that a few times as well since reinstalling, no effect yet

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi 35567ggg, just for clarification, when you get the option to import pictures and videos, when you click, there is literally no other prompt or message from the Dropbox desktop application?

  • 35567ggg's avatar
    35567ggg
    Explorer | Level 3
    2 years ago

    Hi Jay - nothing when I plug in my USB sticks, although I've now seen an Import popup appear when I plug in an SD card via a USB-C reader. I don't see this appear when I plug in either of my USB 2.0 flash drives, though

     

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