Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

SGKarp's avatar
SGKarp
Helpful | Level 6
7 years ago
Solved

Camera uploads has a stuck photo

For weeks now, Camera uploads has a message at the top: Camera uploads (1 left) Couldn't upload photo. Tap for more info. Tapping just gives me the generic help page, which is oriented toward comp...
Camera uploads
Error Messages
Mobile
Share
  • Lusil's avatar
    Lusil
    7 years ago
    Sorry to hear that, StephenRD. 
     
    Since you’ve tried out some initial troubleshooting from your end (awesome work!), I’d recommend moving this discussion to email as well, since account-specific info may be required. I’ve gone ahead and sent you an email to the email address connected to your Forum profile.
     
    At your convenience, please have a look at your inbox for my latest message. Cheers! :grin:
orkan11's avatar
orkan11
New member | Level 2
6 years ago

Hi!

 

I am having the same issue.

It always tells me "Camera uploads (1 left). Couldn't upload photo. Tap for more info"

I do not know, which photo causes the issues. I would delete then.

 

The main issue is, that it aborts several times and it requires a restart of my phone to continue. 

 

edit: Deleting cache did the trick.. Or at least I do not see any error message anymore :) 

palmiben's avatar
palmiben
New member | Level 2
6 years ago

I had the same problem. This worked for me (at least for now):
Clear the Dropbox Cache (in dropbox settings) > Sign out of dropbox > Restart the phone > Sign in again.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!