Forum Discussion

mgry's avatar
mgry
New member | Level 2
2 months ago
Solved

Can’t remove shared folder due to lack of space

Hi Dropbox team, I’m having an issue with a shared folder called “Worms”. I’m not a member of this folder, but it keeps showing under my “Shared” tab and is taking up 1 GB of space. Whenever I try...
Delete
Shared Folders
Storage space
  • Hannah's avatar
    Hannah
    2 months ago

    Hey mgry, thanks for the updates here.

    If you only have three image files in your account, there must be something else that's taking up your space and filling it up.

    Would you mind taking a look at your backups page here, to see if you have any backup files?

mgry's avatar
mgry
New member | Level 2
2 months ago

Thanks Hannah for your reply! That was a solution, there was a HD backup folder. I wondered as well that 3 pics can make that trouble. I could not see any other folder when I clicked on different buttons. But as soon I clicked on your link I got directly to my backup folder. After I managed to fix all my Dropbox problems.

 

Thanks a lot

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hey mgry​, thanks for letting us know!

Happy to see that your issue is now resolved! We'll be one post away if you need anything else! 🙂

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