We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Mother of the Bride
11 months agoNew member | Level 1
Can I skip 'Add your name' and 'Your email address' when someone tries to add files to my account?
Hi, I've created a QR code that links straight to my drop for wedding guests to upload their photos of the day. I've done a couple of tests with the QR code and it links to the drop box and file wh...
Megan
Dropbox Community Moderator
11 months agoHey Mother of the Bride, wishing you a great Thursday!
Based on everything that you described it sounds like you're using a File Request on your end.
Keep in mind that if someone is logged into their Dropbox account, then they shouldn't be asked for their name and email address each time.
However, some other guests might not have a Dropbox account. In this case, they wouldn't be able to bypass that process.
I hope this clarifies.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!