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Forum Discussion
mattiaa
3 years agoExplorer | Level 3
Can no longer copy folder link from Mac OS Finder
hello, Mac OS Ventura 13.0.1 (22A400) - when I right click on a folder and select "Copy Dropbox link" nothing is copied to the clipboard. I have restarted Finder, restarted the machine, reinstalled the app, no dice. thanks.
Jay Hi Jay. I've resolved the issue with Dropbox Support - thank you. They tell me I'd been banned for some reason. All sorted now, thanks.
93 Replies
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- Hannah3 years ago
Dropbox Community Moderator
- Gr8sons3 years agoHelpful | Level 5
Since there are more than one of us looking for a solution here, please post whatever you learn that might help.
- rastro23 years agoExplorer | Level 4
Hello,
I am having the same issue and tried all of these solutions.
The "Copy Dropbox Link" option is there in the finder, but when I try to paste the link, nothing happens.
Mac OS Ventura 12.3
Dropbox 168.4.4802
Dropbox has Full Disk Access in System Preferences, I've quit dropbox and restarted my computer. I am able to share the link from my browser, but not from the Finder.
Let me know if anyone has solved this problem.
Thanks,
Joe
- Megan3 years ago
Dropbox Community Moderator
Hi rastro2, how are you today?
You mentioned you're facing the same issue in regards to shared links when using the app, as the OP.
Have you also tried uninstalling the app, and then re-installing it back to the device? If so, can I then send you an email, in order for us to have a closer look into this?
Keep me posted!
- rastro23 years agoExplorer | Level 4
Yes I just tried uninstalling the app and reinstalling, and the same issue.
- Walter3 years ago
Dropbox Community Moderator
Hey rastro2, sorry to jump in here, but could you clarify if your shared links from the website are working normally or giving an error?
You can try them through an incognito window to test this out.
I'm just wondering if your shared links have been banned somehow, this is why I'm asking.
- Gr8sons3 years agoHelpful | Level 5
Walter, I'll jump back in. For me it's only the shared link that *should* be generated by the Dropbox app. I can generate and use/share the link from a browser.
Further clarifying: the Dropbox app no longer generates anything to the clipboard. Whatever was on the clipboard before selecting Copy Dropbox Link remains; the menu selection seems to do nothing.
- rastro23 years agoExplorer | Level 4
OK. Until recently the link was always copied to the clipboard in the Finder. It just suddenly stopped working, even though "Copy Dropbox Link" is still an option when control-clicking on a file or folder. I guess you're saying that the only workaround is to copy the link from the browser. If anyone is able to copy and paste the link using the clipboard in the Finder in Mac OS, let me know. It's definitely easier that way.
- roxyk3 years agoHelpful | Level 5
Hello. Was there a solution to this issue, as I am experiencing the same thing and it's causing a disrupt to my workflow?
- rastro23 years agoExplorer | Level 4
Still an issue for me and I can't seem to find a solution anywhere. Considering switching to Google Drive, but I have many files stored in Dropbox (and I'm paying for it until October). Grrr.
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