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kinleungl's avatar
kinleungl
Explorer | Level 4
2 years ago

Cannot join a shared folder due to violation of Terms of Service

Hi,   I need help regarding an error when trying to join a shared folder shared by a friend. I have enough storage in my own account, and i don't think i'm hosting any shared links. I can't seem ...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey there, kinleungl! Hope you’re doing well. 

 

Is the error that you’re getting mentioned in this Help Center article? If yes, then it sounds like your account’s sharing has been banned, indeed.

 

Let me know if that’s the case, and we can log a ticket for you directly. 

 

Keep me posted for any updates.

Dennis93's avatar
Dennis93
Explorer | Level 4
2 years ago

Hi Nancy,
my error appears in the article, but I don't know why.
I don't share anything and have enough storage space.

 

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