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Mmm12's avatar
Mmm12
New member | Level 2
2 years ago

Cannot Open Shared Dropbox Folder

Hi, all! A dropbox folder has been shared with me. However, when I click “go to folder,” I see a screen that says “that didn’t work for some reason.”

Error Messages
Share
Shared Folders

1 Reply

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Mmm12! Thanks for your post.

     

    If you go here, can you still see this folder? If yes, can you try to add it to your Dropbox account this way (by clicking on the ellipsis button on its right hand side)?

     

    In case you receive any kind of error again, please send me a screenshot of it. 

     

    Keep me in the loop.

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