Cannot see "Make available offline" option on Windows 11

Hello Nancy​ thank you for your message. This is the current status:

As you can see, the internet connection is extremely slow where I currently am, which is one of the reasons why I need to have everything online-only. The folder structure is ready, but the folders have not been populated with files (whereas I would expect to see the files, even if they have not been downloaded yet).

Here are the properties of the Dropbox folder:

I am also trying to reinstall dropbox, but the installer downloads dropbox, and then restarts and says "downloading dropbox" again. Maybe my installation is corrupt. Should I try uninstalling and reinstalling? 

Thanks for the screenshots, jpugarte1_, and apologies for the delay.

The fact that your Dropbox app isn’t fully up to date may still affect some of the app’s features on your computer, even if the same thing doesn’t happen on different devices. 

To tackle this first, can you clarify the current syncing status of your desktop app? Is it still stuck downloading more than 100k files? 

Finally, I’d like you to right-click on your local Dropbox folder and go to its Properties; please send me one more screenshot of the next window you’ll see.

Any help with this?

Walter​ I have dropbox installed in other devices and the "make available offline" and "make online-only" options show even if they library is not completely synced. In fact, my normal modus operandi is to install dropbox, and once all the folders and files are indexed, I simply turn everything to "make online-only" and then change to "make available offline" on an as need basis. 

It doesn't make any sense to download 2TB of data I don't really need to have on my computer, to then make it all be available online only. 

I do agree though that is weird that the sync icons don't show up, so perhaps both things are somehow related? 

Here, the png and pdf file are synced, but there is no syncing icons. If I right click, these are my options: 

Hi jpugarte1_​ - sorry to hear you're having issues with this.

I'm not seeing any syncing icons in your screenshot - could you let me know their syncing status since I can't tell by your screenshot?

Since this is a fresh install you should have gotten the option to select the folders you'd like to be synced to your computer during the installation process and you can even adjust your sync settings through the desktop app's preferences as needed.

That said, note that it would be normal to not see the options to make available offline or online-only on files or folders that haven't fully synced yet.

In any case, please keep me posted on your progress.