Forum Discussion

philipkd's avatar
philipkd
Collaborator | Level 8
3 years ago
Solved

Cannot sync .app files on Mac

I create Applications with Automator, and it produces files with a .app extension. They aren't syncing with Dropbox. I just see a slash through a cloud icon next to the file.
desktop
Mac
sync
  • philipkd's avatar
    philipkd
    3 years ago

    Hmm, I just tried those and it didn't clear the crossed cloud. However, I went ahead and cloned the app in Automator, and now the file syncs. Thanks!

philipkd's avatar
philipkd
Collaborator | Level 8
3 years ago

Hi Hannah. Yes, I'm using the latest Dropbox with everything stored in ~/Library/CloudStorage.

 

 

Sam DBX's avatar
Sam DBX
Icon for Community Manager rankCommunity Manager
3 years ago

Hi philipkd,

 

Just wanted to let you know that our team is actively working on this.

 

Happy to share updates here once we have them.

 

Thank you,

Sam

  • Sam DBX's avatar
    Sam DBX
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi there philipkd,

     

    Our team has worked on a fix. Let us know if this is running smoothly. 

     

    Thanks,

    Sam 

    • philipkd's avatar
      philipkd
      Collaborator | Level 8
      3 years ago

      Hi Sam,

       

      It still shows a cloud with the slash through it. I tried clicking on it, I tried renaming the file. And I also checked dropbox.com, and it's not there.

       

       

      • Sam DBX's avatar
        Sam DBX
        Icon for Community Manager rankCommunity Manager
        3 years ago

        Hey philipkd,

         

        It seems that the fix doesn’t address the files already affected by this. Could you please ''unignore those files'', instructions in here.

         

        Thanks!

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