Forum Discussion

philipkd's avatar
philipkd
Collaborator | Level 8
3 years ago
Solved

Cannot sync .app files on Mac

I create Applications with Automator, and it produces files with a .app extension. They aren't syncing with Dropbox. I just see a slash through a cloud icon next to the file.
desktop
Mac
sync
  • philipkd's avatar
    philipkd
    3 years ago

    Hmm, I just tried those and it didn't clear the crossed cloud. However, I went ahead and cloned the app in Automator, and now the file syncs. Thanks!

Sam DBX's avatar
Sam DBX
Icon for Community Manager rankCommunity Manager
3 years ago

Hi philipkd,

 

Just wanted to let you know that our team is actively working on this.

 

Happy to share updates here once we have them.

 

Thank you,

Sam

Sam DBX's avatar
Sam DBX
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there philipkd,

 

Our team has worked on a fix. Let us know if this is running smoothly. 

 

Thanks,

Sam 

  • philipkd's avatar
    philipkd
    Collaborator | Level 8
    3 years ago

    Hi Sam,

     

    It still shows a cloud with the slash through it. I tried clicking on it, I tried renaming the file. And I also checked dropbox.com, and it's not there.

     

     

    • Sam DBX's avatar
      Sam DBX
      Icon for Community Manager rankCommunity Manager
      3 years ago

      Hey philipkd,

       

      It seems that the fix doesn’t address the files already affected by this. Could you please ''unignore those files'', instructions in here.

       

      Thanks!

      • philipkd's avatar
        philipkd
        Collaborator | Level 8
        3 years ago

        Hmm, I just tried those and it didn't clear the crossed cloud. However, I went ahead and cloned the app in Automator, and now the file syncs. Thanks!

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