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yaseenali203's avatar
yaseenali203
New member | Level 2
3 years ago

Can't access files after online only and revert

Windows 11 PC   Hi - I chose "Make online-only" for all files backed up on Dropbox. Realized this was the wrong thing to do as it slowed everything way down. I since clicked and chose "Make avail...
desktop
Error Messages
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Welcome aboard the Community, yaseenali203. 

 

Can you let me know what’s the current syncing status of your Dropbox app? Did it sync all of your updates, after making your files available offline again?

 

If yes, I’d like you to send me a full screenshot of the error you’re receiving on your end, and one more screenshot of the syncing icons you see next to your files now.

 

Finally, if you open your files on the Dropbox website, do they preview alright? 

 

Keep me posted for more updates.

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