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tigerbody's avatar
tigerbody
Helpful | Level 5
2 years ago

Can't add any more files to a shared folder as my quota is full, why?

I have a free account - somehow it claims I have more than 3 GB of files. Another user has shared a folder of theirs. They have a pro plan with 2 TB of space.   Somehow I get the message that I...
FAQ
Quota
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Shared Folders
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

You can use the steps suggested in the second link I posted earlier in order to have them share links to those files, so you can download them, and they can create a file request link for you to upload files onto their account.

tigerbody's avatar
tigerbody
Helpful | Level 5
2 years ago

I am actually working for them and sending the large video files back to them for approval.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks, tigerbody.

     

    The file request feature will allow you to upload files to the other person's account, so they'll need to send you one, and this will not affect your own Dropbox space.

     

    I hope this helps.

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