Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

tigerbody's avatar
tigerbody
Helpful | Level 5
2 years ago

Can't add any more files to a shared folder as my quota is full, why?

I have a free account - somehow it claims I have more than 3 GB of files. Another user has shared a folder of theirs. They have a pro plan with 2 TB of space.   Somehow I get the message that I...
FAQ
Quota
Share
Shared Folders
tigerbody's avatar
tigerbody
Helpful | Level 5
2 years ago

I am actually working for them and sending the large video files back to them for approval.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks, tigerbody.

 

The file request feature will allow you to upload files to the other person's account, so they'll need to send you one, and this will not affect your own Dropbox space.

 

I hope this helps.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!