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Niall D.'s avatar
Niall D.
Helpful | Level 6
2 hours ago

Can't backup Documents folder if Dropbox folder is on D\: drive

Device Omen 17 laptop Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 244.4.6580 Syncing Status "Up to date" Question or Issue I moved Dropbox ...
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Niall D.'s avatar
Niall D.
Helpful | Level 6
1 hour ago

On the events page it shows I deleted the files on 20 March, this would be when I moved Dropbox to D/: and had to disable backups.

I want to keep Dropbox on D/:, does this means I can't make backups?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    20 minutes ago

    In this case, I'm afraid not, Niall.

    The backup folders need to be on the same drive as the Dropbox application, so you'd need to move the Dropbox folder back to its default location to be able to back your folders up.

    I'll make sure to pass your feedback along to our team about this, though and if you have other questions, feel free to let me know.

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