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Blair Roof Inspector's avatar
Blair Roof Inspector
New member | Level 2
2 years ago
Solved

Can't copy and paste iPhone images from Dropbox to a Word document

We have started having issues with iPhone images not be able to be copy and pasted into word documents, you can only drag and click them which is slow and painful and not practical. We do not have ...
Create
Mobile
sync
  • Jay's avatar
    Jay
    2 years ago

    There are automatic file renamers available for Windows. Most likely there is an incompatible character in the filename, perhaps the comma, or the spaces. 

     

    You could even use the Dropbox automation to rename the files on the site itself so when it syncs to the computer the name is slightly different, and seeing if that helps out.

Blair Roof Inspector's avatar
Blair Roof Inspector
New member | Level 2
2 years ago

ok I have worked that out and don't need a response.

Thanks Jay , really appreciate the help.

 

Cheers Blair.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

There are automatic file renamers available for Windows. Most likely there is an incompatible character in the filename, perhaps the comma, or the spaces. 

 

You could even use the Dropbox automation to rename the files on the site itself so when it syncs to the computer the name is slightly different, and seeing if that helps out.

  • Kkang8's avatar
    Kkang8
    New member | Level 2
    2 years ago

    Hi I am experiencing a similar problem, when i try to drag images to word it just comes up with a link in writing instead of the actual image. I tried changing the name to test.jpg but it did not make a difference, can you assist?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Kkang8 - sorry to hear about this.

     

    Can you please clarify what you'd like to accomplish and send us a couple of screenshots so that we can have a visual too?

     

    If you could also clarify your device's OS, I'd appreciate it. 

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