We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
doubtthatfr
2 years agoExplorer | Level 4
Cant move files to online-only, due to lack of disk space?
I may be out of my mind here. Dropbox updated and now all my files that were originally online-only, are taking up space on my drive. I cannot sync/upload them.. due to lack of space on my drive? Gra...
Rich
Super User II
2 years ago
doubtthatfr wrote:
But since when can I not upload something because of that? Isnt that the point?
Because Dropbox doesn't just upload your file as is. The file is first split into 4MB chunks, then each chunk is encrypted and hashed before being indexed and uploaded to Dropbox server. If Dropbox doesn't have enough space to be able to do this work, it can't sync your files.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!