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dhainlin's avatar
dhainlin
Explorer | Level 3
5 years ago
Solved

can't redirect into reparse point please choose different target path

So, I uninstalled Dropbox. Now I find that my folders; Desktop, Documents, Downloads, Music, Pictures, and God knows what else are all set to my Dropbox folder. When I go to 'restore' these folders t...
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  • Emmet's avatar
    Emmet
    4 years ago

    Hello everyone, 

     

    Our engineer's have looked into this and have provided a solution that should assist. If you follow the steps below, this should ensure that your folders are restored to the default for your PC. If you have any other issues, feel free to create a new thread and we will follow up with you shortly. 

     

    1) Make sure the Dropbox desktop application is running (re-download if you have already deleted the application)
    2) Click on the Dropbox icon in the system tray and then click your profile picture or initials
    3) Select ‘Preferences’
    4) Click on the ‘Account’ tab, and then click in the window under the tab (just anywhere will do)
    5) Hold down the ‘alt+H’ keys
    6) select the option to “reset OS folders”

kiblets's avatar
kiblets
Explorer | Level 3
5 years ago

Hi Hannah,

Thanks for reaching out.  I had uninstalled the desktop application.  During setup after re-installing, I selected "Desktop" folder, but then immediately encountered the following message:

"Move Desktop folder back to its default location, then try again."

Tried to reset to default location via the Properties dialog and got this message:

"Can't redirect into reparse point, please choose different target path."

Thanks in advance for your help.

 

kiblets's avatar
kiblets
Explorer | Level 3
5 years ago

Hi Hannah ,

Thanks for reaching out.  I had uninstalled the desktop application.  During setup after re-installing, I selected "Desktop" folder, but then immediately encountered the following message:

"Move Desktop folder back to its default location, then try again."

Tried to reset to default location via the Properties dialog and got this message:

"Can't redirect into reparse point, please choose different target path."

Thanks in advance for your help.

 

I am wondering at this point whether I can pay for the ability to REWIND and have everything restored to how it was before I got into this tangled mess?  Most importantly, I want to extricate Dropbox from my local computer.

Thanks very much for your help.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Thanks for the update, kiblets!

    Rewind wouldn't undo what happened with the backup feature, but can I reach out to you via email, so we can look into this a bit more closely?
  • kiblets's avatar
    kiblets
    Explorer | Level 3
    5 years ago

    Hannah Yes, please do.  Thank you very much.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Absolutely! I just reached out to you, so make sure to check your emails!

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