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Forum Discussion
dhainlin
5 years agoExplorer | Level 3
can't redirect into reparse point please choose different target path
So, I uninstalled Dropbox. Now I find that my folders; Desktop, Documents, Downloads, Music, Pictures, and God knows what else are all set to my Dropbox folder. When I go to 'restore' these folders to their correct, default Windows 10 path, I get the above error message. This is outrageous. What is the solution?
Hello everyone,
Our engineer's have looked into this and have provided a solution that should assist. If you follow the steps below, this should ensure that your folders are restored to the default for your PC. If you have any other issues, feel free to create a new thread and we will follow up with you shortly.
1) Make sure the Dropbox desktop application is running (re-download if you have already deleted the application)
2) Click on the Dropbox icon in the system tray and then click your profile picture or initials
3) Select ‘Preferences’
4) Click on the ‘Account’ tab, and then click in the window under the tab (just anywhere will do)
5) Hold down the ‘alt+H’ keys
6) select the option to “reset OS folders”
67 Replies
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- Hannah5 years ago
Dropbox Community Moderator
Absolutely! I just reached out to you, so make sure to check your emails! - Stephen T.85 years agoNew member | Level 2
hi Drop Box
I have the same problem. This is very annoying. It has never happened to me until my current laptop.
- Hannah5 years ago
Dropbox Community Moderator
Hey Stephen T.8, thanks for commenting!
Did you correctly disable the backup feature? You can check the steps to disable it here.
If you uninstalled Dropbox before disabling computer backup, you'll need to reinstall it and then disable the feature. - alexj25 years agoNew member | Level 2
Hi
This seems to be a common occurance and yet the actual way to solve it is hidden in direct emails to people who have asked the questions.
I have reinstalled DB, i am now trying to sync my desktop and i'm getting the error message that the other users spoke of 'move desktop back to default location', i then follow the steps https://www.dropboxforum.com/t5/Dropbox-installs-integrations/I-uninstalled-the-desktop-app-but-the-Dropbox-folder-is-still-on/m-p/459063/highlight/true#M99032.
This gives me an error message 'cant redirect into reparse point, please choose a different target path'.
Its exasperating at this stage, does anyone have the answer?
thanks
- Nancy5 years ago
Dropbox Community Moderator
Hi alexj2, I am sorry to hear that you are facing the same issue.
In general, we don’t have as much visibility as our support team has over your account.
If you want us to take a closer look into this for you, I can definitely send you a message to the email address that is tied to your Community profile and we will take it from there.
Let me know if you would like that! - alexj25 years agoNew member | Level 2
Hi, yes please contact me directly.
Thanks
- Nancy5 years ago
Dropbox Community Moderator
I have already sent you a message to your email address.
You can check my email as soon as you’re available.
Cheers! - StephenPo5 years agoExplorer | Level 3
I'm also experiencing the same issue, except magnified because it was disallowing me from running an installer that was synced through dropbox.
Installer gets downloaded and redirected to dropbox's downloads folder on the computer. I can't run it and am forced to uninstall dropbox, then redirect my downloads folder to a "downloads2" folder because all the dropbox pathways didn't go away when I uninstalled.
Now I can't even redirect my downloads to the default because it's being redirected into reparse point?
How is this supposed to be fixed, please advise!
- ihatedreambugs4 years agoNew member | Level 2
I am ALSO having the exact same difficulties as everyone else, so could someone also email me the secrets as well, instead of publicly posting them for all to see, because that would make entirely too much sense?
And: this is so awful. To uninstall a program and have it lingering in the background creating havoc is creepy and gross.
- annapavleon4 years agoNew member | Level 2
I am having the exact same issue. Could someone please help
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