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Forum Discussion
dhainlin
5 years agoExplorer | Level 3
can't redirect into reparse point please choose different target path
So, I uninstalled Dropbox. Now I find that my folders; Desktop, Documents, Downloads, Music, Pictures, and God knows what else are all set to my Dropbox folder. When I go to 'restore' these folders to their correct, default Windows 10 path, I get the above error message. This is outrageous. What is the solution?
Hello everyone,
Our engineer's have looked into this and have provided a solution that should assist. If you follow the steps below, this should ensure that your folders are restored to the default for your PC. If you have any other issues, feel free to create a new thread and we will follow up with you shortly.
1) Make sure the Dropbox desktop application is running (re-download if you have already deleted the application)
2) Click on the Dropbox icon in the system tray and then click your profile picture or initials
3) Select ‘Preferences’
4) Click on the ‘Account’ tab, and then click in the window under the tab (just anywhere will do)
5) Hold down the ‘alt+H’ keys
6) select the option to “reset OS folders”
67 Replies
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- Megan5 years ago
Dropbox Community Moderator
Hi dreaminguser1234, I hope you're doing well!
Try these steps to move the folder to the default location and let me know how it goes. - dreaminguser12345 years agoExplorer | Level 3
Lori,
ive tried these steps multiple times and i cannot "restore the default location". Is there any other solutions? I would really appreciate an answer on this!
thanks,
Rourk
- Megan5 years ago
Dropbox Community Moderator
Hey dreaminguser1234!
Is it OK if I reach out to you via email, so we can look into this more closely? - dreaminguser12345 years agoExplorer | Level 3
Lori,
Yes, please do.
- kiblets5 years agoExplorer | Level 3
I am having the same issues. Please help.
- Hannah5 years ago
Dropbox Community Moderator
Hey kiblets, thanks for the nudge here.
Is your Dropbox application still installed on your computer and did you correctly disable computer backup, before trying to move the files back? - kiblets5 years agoExplorer | Level 3
Hi Hannah,
Thanks for reaching out. I had uninstalled the desktop application. During setup after re-installing, I selected "Desktop" folder, but then immediately encountered the following message:
"Move Desktop folder back to its default location, then try again."
Tried to reset to default location via the Properties dialog and got this message:
"Can't redirect into reparse point, please choose different target path."
Thanks in advance for your help.
- kiblets5 years agoExplorer | Level 3
Hi Hannah ,
Thanks for reaching out. I had uninstalled the desktop application. During setup after re-installing, I selected "Desktop" folder, but then immediately encountered the following message:
"Move Desktop folder back to its default location, then try again."
Tried to reset to default location via the Properties dialog and got this message:
"Can't redirect into reparse point, please choose different target path."
Thanks in advance for your help.
I am wondering at this point whether I can pay for the ability to REWIND and have everything restored to how it was before I got into this tangled mess? Most importantly, I want to extricate Dropbox from my local computer.
Thanks very much for your help.
- Hannah5 years ago
Dropbox Community Moderator
Thanks for the update, kiblets!
Rewind wouldn't undo what happened with the backup feature, but can I reach out to you via email, so we can look into this a bit more closely? - kiblets5 years agoExplorer | Level 3
Hannah Yes, please do. Thank you very much.
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