Forum Discussion

DHoesly's avatar
DHoesly
Explorer | Level 3
3 years ago

Can't see uploaded files

A couple of months ago, I uploaded three dozen files, but I can't see them.  The links for all but one work, but when I uploaded the errant file again, and tested its link it STILL doesn't work.   An...
restore
shared links
sync
upload
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi again, DHoesly! Thanks for the extra info. 

 

To be honest, if the shared link works normally via your web browser, then this is most likely related to Microsoft Word, rather than Dropbox.

 

What I’d suggest, as the next step, is to have a look with Microsoft directly. They may be able to isolate what’s happening, and provide a solution.

 

 

DHoesly's avatar
DHoesly
Explorer | Level 3
3 years ago

Thanks, Nancy!!!

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