Forum Discussion

alagila19's avatar
alagila19
New member | Level 2
2 years ago

Can't share files - "your files might contain phishing content" error

Please help.  Every time I try to copy a link to share a file I get this notification.  "We’ve interrupted your sharing activity because your files might contain phishing content."  This has only started here recently and does it with every file I try it with.  The file I'm trying to share is an empty folder, so that others can upload documents into it.  

7 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Sorry to hear that, alagila19.

     

    Can we send you an email, so we can take a closer look into this for you?

     

    Let me know.

  • alagila19's avatar
    alagila19
    New member | Level 2
    2 years ago

    Yes, please send me an email.  Thank you.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Sorry for jumping in, alagila19; I’ve just logged you a ticket. 

     

    Please reply back to it, when possible.

  • egidijusbumblauskas's avatar
    egidijusbumblauskas
    New member | Level 2
    2 years ago

    Hi, so what was Your findings regarding this problem? Can't find any public explanation what causes this trouble 😞

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi egidijusbumblauskas, let's see what we can find together on this!

     

    Based on the error you received, it sounds like your sharing ability might have been temporarily suspended. You can find out more info at this Help Center article.

     

    Can we actually send you an email, so that we can take a closer look into this issue for you?

     

    Let me know!

  • egidijusbumblauskas's avatar
    egidijusbumblauskas
    New member | Level 2
    2 years ago

    Yes, please send me an email. Still it would be nice of you do describe in all detail more specific and common cases of this problem in your FAQ

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!