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Phastraq's avatar
Phastraq
New member | Level 2
2 years ago
Solved

Can't share files because of violation of Terms of Service error

Hi I have had dropbox on my computer for years now although I have not been using it for quite some time. I recently tried to share a new folder and got the message: "We’ve suspended your sharing...
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  • Hannah's avatar
    Hannah
    2 years ago

    Hey Phastraq, thanks for reaching out to us.

     

    Can we email you directly, so we can take a look into your issue?

     

    Let me know.

lucasd's avatar
lucasd
Explorer | Level 3
2 years ago
Hi,

I am experiencing this issue as well. None of the reasons listed in that page would apply to me to my knowledge, though I don’t know how to check my bandwidth limit. Please email me directly about this.
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey lucasd! Please check if you’ve received my email and reply back to it. Thanks.

  • cbromen's avatar
    cbromen
    New member | Level 2
    1 year ago

    Hello!

     

    I'm experiencing this issue as well.  I made sure I deleted any files from my existing dropbox to make sure it wasn't a space limit issue.  Can you please help?

     

    Thank you!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hey cbromen, thanks for reaching out to us.

     

    Can we send you an email, so we can take a closer look?

  • cbromen's avatar
    cbromen
    New member | Level 2
    1 year ago

    Yes, please.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Sure thing, cbromen, I just emailed you and I'll see you there!

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